Question 1

What is a credit?

Accepted Answer

One credit = one AI-generated headshot. Each style you select uses one credit, regardless of how many input photos you upload.

Question 2

Do credits expire?

Accepted Answer

No, your credits never expire. Use them whenever you want.

Question 3

How long does generation take?

Accepted Answer

Most headshots are ready in 30-60 seconds per style. If you select multiple styles, they generate one at a time.

Question 4

Can I edit my generated headshots?

Accepted Answer

Yes! Every generated image includes one free AI edit. You can change backgrounds, outfits, lighting, and more using simple text prompts.

Question 5

What if I don't like my results?

Accepted Answer

Use the thumbs-down button on any generation to let us know. You can also try different styles or adjust your preferences for better results. If you're still unsatisfied, contact us within 24 hours for a full refund.

Question 6

Are my photos private?

Accepted Answer

Absolutely. Your photos are encrypted, never shared with third parties, and you can delete them from our servers at any time via the Gallery.

Question 7

Can I get a refund?

Accepted Answer

Yes — if you request a refund within 24 hours of purchase and haven't used any credits, we'll issue a full refund. Reach out through our Contact Us page.

Question 8

What makes multiple photos better?

Accepted Answer

Uploading 2-6 photos from different angles helps our AI capture your unique features more accurately, resulting in headshots that look unmistakably like you.

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Frequently Asked Questions

Help & Support

Send us a message

Frequently Asked Questions